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Privacy Policy

Privacy Policy

This Privacy Policy explains how TailorCrafted processes personal data when you use languageflutesound.pics, contact us, book an appointment, or request tailoring, alteration, remodelling, or upcycling services.

Terms of Service Contact
Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
GDPR
Regulation

GDPR Overview

TailorCrafted acts as a data controller for personal data processed through the website and in connection with enquiries, appointments, quotations, remodelling projects, and related administration. We process personal data only where we have a lawful basis, which may include performance of a contract, steps taken before entering into a contract, compliance with legal obligations, legitimate interests, or consent where required.

Where GDPR applies, it governs our processing of personal data relating to individuals in the European Economic Area.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Commission Nationale de l'Informatique et des Libertés (CNIL)
This section is intended for individuals whose data is protected by the GDPR.
GDPR rights respected

Your GDPR Rights

Where GDPR applies, you may have rights to access your personal data, request rectification, request erasure, restrict processing, object to certain processing, and request data portability. If processing is based on consent, you may withdraw consent at any time for future processing. You also have the right to lodge a complaint with the competent supervisory authority in your country of residence or work, subject to applicable rules.

The rights described here apply subject to the conditions and exceptions set out in data protection law.
User Rights

Your Rights

Depending on your location and the applicable law, you may be able to request access, correction, deletion, restriction, objection, or portability of your personal data. Where we rely on consent, you may withdraw it for future processing. Some requests may be limited where we must keep information for legal, contractual, or security reasons.

Available rights may differ depending on the legal basis and the nature of the processing.
Requests

Submitting Requests

To exercise a privacy right, please provide enough information to identify the relevant data and the nature of your request. We may ask for additional details to confirm identity or to understand the scope of the request. If a request cannot be fully satisfied, we will explain the reason where permitted by law.

We may need to verify identity before acting on a request.
Data Retention

Data Retention

We retain personal data for the period necessary to manage enquiries, quotations, appointments, project records, payments, and legal obligations. When data is no longer needed, we delete it or anonymise it unless a longer retention period is required for accounting, dispute handling, or compliance purposes.

We keep data only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Policy Updates

If we make material changes, we will take reasonable steps to make the revised policy available through the website or by other appropriate notice. Continued use of the site after an update takes effect does not replace the need for a valid legal basis where one is required.

We may revise this policy to reflect operational, legal, or technical changes, and the updated version will apply from its stated effective date.
Privacy Office

Contact Information

Email contact
[email protected]
Telephone
+33 6 12 43 21 07
Postal address
27 Rue de la Blancherie, 33370 Artigues-près-Bordeaux
Privacy contact
[email protected]

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page
Why we process data

How We Use Data

We use personal data to respond to enquiries, arrange fittings, assess garments and materials, prepare concepts and quotes, record approvals, carry out remodelling or alteration work, manage collection and follow-up, process payments, maintain business records, secure the website, and comply with legal obligations. We may also use limited technical data to operate, protect, and improve the site.

Note
Each processing activity is tied to a specific operational or legal purpose.
Third-party sharing

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, appointment handling, payment processing, record keeping, or technical maintenance. These parties are expected to process data only on our instructions or for their own independent role where applicable, and to use appropriate safeguards consistent with the nature of the service.

Note
Service providers receive only the information needed to perform their functions.
Sharing legal basis

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties where disclosure is required or permitted by law, or where necessary to establish, exercise, or defend legal claims. We may also retain and provide records needed to comply with statutory obligations.

Note
Disclosure may be required to meet legal, tax, accounting, or dispute-related obligations.

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may collect identification and contact details, project information, appointment details, communication content, garment and material assessment notes, quote and approval records, payment-related records, and technical data such as device, browser, and usage information. Where relevant, we also process information you choose to provide about fit preferences, alteration instructions, and the condition of garments submitted for remodelling or upcycling.

The categories of data collected depend on the service requested and the way the site is used.
02 · Sources

How We Collect Data

We receive data when you submit a contact form, arrange a fitting appointment, communicate by phone or email, request a consultation, approve a concept or quote, or provide garments and related instructions for assessment. Some technical data is collected automatically when you access the website, and limited information may be generated internally during project administration, billing, and service delivery.

Most information comes directly from users during enquiries, bookings, and project discussions.
03 · Cookies

Types of Cookies

We may use essential cookies to keep the site working, functional cookies to remember basic choices, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose. We do not rely on cookies for purposes that are incompatible with the context of a tailoring and clothing alterations website.

Cookie use is limited to categories that support operation, measurement, and user preferences.
04 · Controls

Cookie Controls

We use cookies and similar technologies for essential site functions, basic analytics, and preference handling. You can manage cookies through your browser settings, including blocking or deleting them, although some site features may not function properly if essential cookies are disabled. Where a consent mechanism is presented, your selections will be applied to the extent required by law.

Cookie choices can usually be adjusted through browser settings and, where offered, site controls.